Sindhu                  

hisurap@gmail.com                 SAP Certified Technology Associate – SAP HANA

(269)-873-6509           Business Objects certified (BOCP)

 

 

PROFESSIONAL SUMMARY:

 

·               Dynamic and versatile consultant with 9+ years of experience in the IT industry delivering BI solutions to various clients, primarily with SAP Business Intelligence product suite.

·               Strong technical leadership experience, business maturity and possess successful record of planning, design and support of enterprise wide business applications. Define and Implement BI roadmaps, formulate strategies to Promote BI adoption and value throughout organization.

·               Specialized in design, implementation and integration of Business Objects Enterprise solutions in heterogeneous environments which includes capacity planning, single sign-on, Performance tuning, CMS clustering, server components installation and Configuration, security design, migration (including XIR3.1 to BI 4.X), backup and recovery design, development and support of BOBJ applications built with Enterprise SDK's (.NET and Java).

·               ETL experience using SAP Data Services (integration with BW, data extraction, transformation, Installation, user, repository, data store, job server management)

·               Experience Installing & supporting BI solutions (cognos, SAS, SAP BI) on UNIX - RH Linux, AIX platforms.

·               Strong hands-on expertise with Middleware technologies – IIS, Websphere application Server, Apache tomcat.

·               Extensive experience reporting on operational and historical data using Web Intelligence, Crystal Reports 2008.

·               Expertise in development and design of appealing Dashboards using Xcelsius Enterprise / Lumira and Query as a web service, Live Office, BICS.

·               Expert level skills with relational and OLAP Universe design, development & associated security management.

·               Experience in Database technologies and appliances HANA, Netezza, DB2, Sql server, Oracle and skilled in creating database Views, Stored Procedures and Packages using SQL, T-SQL, and PL/SQL

·               SAP Basis experience – Transport management, client copies, OSS notes implementation, RFC / Batch job configuration, monitor system logs, work processes, locks and updates.

·               Integration experience from BW 7.3 to BI 4.0 SP4, BW backend development and reporting– BEX Query designer, Process chains, Multi-providers, Info cubes, Data source enhancements, transformations & DTP.

 

Proficient with BI tools, including, but not limited to:

 

·               SAP BW 7.0, Business Objects 4.X/XI3.1/R2/R1/6.5, Crystal Reports 2011/2008, Crystal Enterprise 10.0/9.0.

·               Xcelsius Enterprise 2008, WebI, DeskI, Universe Designer, IDT, polestar, life cycle manager, subversion

·               Dataservices, Business View Manager, Live Office, Qaaws, Information Steward, SAP HANA, mobi 4.3, Lumira

 

PROFESSIONAL EXPERIENCE:

 

 

July 2014 – Present

Bell Helicopter / TechM, Fort Worth, TX                            BODS / SAP BI consultant

 

·               Support multiple ETL landscapes / Jobs / repositories – Dataservices 4.1 (windows 2008), Dataservices 3.1 (AIX), Data Integrator XI R2 (AIX). Assist in migration of jobs from DI XI R2 to DS 4.1

·               Used Data Services designer to develop jobs – Data sourced from Oracle and target as BW InfoPackage. POC to extract data from BW tables and load into MYSQL. Used key Generation, History Preserving, Table Comparison transformations effectively.

·               Configured database Data Stores and File Formats to allow Data Services to connect to the source or target database and files.

·               Designed and Implemented central repository mechanism to manage code and promotion of jobs between environments. Create local repositories associate with job servers and configure associated security using Data services management console and CMC.

·               Installation and configuration of Information steward (IS) integrated with Data services to capture metadata and data lineage of source oracle databases, data services jobs, BI universes and BW objects.

·               Health check of SAP BI 4.1 environment – Tools usage, potential opportunities to increase end user adoption, current usage, Platform stability, best practices. Administer SAP BI 4.1 landscape – Resolve production issues related to SSO, KDC, Java 7 active deployment rule set, HANA user security.

·               Develop Data Foundation layer, Business Layer universes based on HANA views. Exposure to HANA data modeling- Creation of analytic, attribute and calculation views.

·               Install HANA client and create OLAP connections to connect to HANA views. Configure Adaptive processing server MDAS service for BEX and HANA.

·               Used HANA studio to manage schemas, promote content between environments through delivery units and user security, role management.

·               Monitor HANA resource usage and configure alerts for memory consumption, delta storage, column store unloads. Resolve HANA production issues related to Log Backup, delta merge, and day light savings.

 

Environment: Windows 2008, UNIX (AIX 6.x) , BW 7.3 on HANA SP7 , HANA studio, Analysis for Office , SAP BI 4.1 , SAP Dataservices 4.1 , Data integrator XI R2 , Oracle 10g , Webi , Lumira , IDT

 

May 2012 – June 2014

HSBC, IL                                                   BOBJ / BODS /Cognos consultant

 

·               SAP Data services upgrade from DS 4.0 SP3 to DS 4.1 SP2. Installation of Information platform service (IPS) and job server /database configuration and administration using Data services management console.

·               Establishment of TCP/IP RFC connections, Creation of Local, profile and central Dataservices repositories and migration of repository databases (SQL Server) and Migration of projects, jobs, data flows and workflows between environments.

·               SAP BI 4.0 SP4 upgrade to SAP BI 4.0 SP8. Utilized UMT (Upgrade management tool), Life Cycle manager (LCM) with overrides functionality & Information Design tool (IDT).

·               SAP BO LDAP Implementation using NSS cryptographic libraries and certificates - AIX, ADAM, NSS tools & java keystore, websphere.

·               Support Cognos cross platform (AIX to RH Linux) migration from 8.4 to 10.2.1. Liaison with UNIX, Storage and other infrastructure teams to build new servers, file systems.

·               Resolve cognos transformer 10.2 cube build issues, procure SAN/NAS file systems for hosting mdc cubes and related source files, POC for conversion of cubes based on IQD’s to FM packages.

·               Implement SSL for cognos Framework manager. Configure SQL server ODBC Datadirect drivers for RH Linux.

·               Assist in migration of HSBC Credit card warehouse applications (Cognos BI, SAS) to Capital One.

 

Environment: Windows 2008, UNIX (AIX 6.1 , TL 7) , Websphere 7 , IBM HTTP server 7.0 , Control-M , SAP BI 4.0 , SAP Dataservices 4.1 , Webi , Live office , LCM , Red hat Linux Santiago , Cognos 10.2 , DB2 9

 

June 2009 – Apr 2012

Zurich financials, IL                                                                        BOBJ Administrator

 

·               Designed blue print, project plan for migration to SAP BI4.0 SP4 which includes sizing, hardware procurement, vintela SSO and configuration. Resolved BI 4.0 issues related to BI Launchpad, Live office, platform search indexing, webi, voyager workspaces and RFC connections.

·               Provided PMO support - End-to-End Management of Projects & resource management. Communicated with business, technology leadership for overall project/program office milestones.

·               Created OLAP connections to cubes, BEX Queries using IDT / CMC. Experience developing webi reports using BICS and exposure to creating federated universes using BW & other sources.

·               Deploy, configure & test BOE, MobileOTA14, OpenSearch web application using wdeploy command line. Configuration of tomcat: ports, heap sizes, Home directory, root context and context paths.

·               Supported customized BOXIR2 SP4 JAVA SDK application with web service, token, XML and Enterprise trusted SSO components, sandwiched in a double DMZ.

·               Used DB2, netezza sql to build and maintain Business Objects universes, associated formulae and webi reports.

·               Set up source systems, design cubes, operational data store (ODS), load data from both SAP and non SAP data.

·               B.OXI3.1 SP2 FP2.1 migration which includes hardware procurement, build and configure new servers, SSO configuration, security enhancements, configuration & Information space management of BOBJ Explorer.

·               Web application maintenance & WAR file installation using websphere administrative console.

·               Facilitated SAS 70 compliance and change management procedures (governance) for code, report & universes. Assist / Provide guidance to clients in webI report design, troubleshooting webI rich client, DeskI reports, DB2, Netezza database connectivity Issues.

·               B.O security design and enhancement (custom access levels), Administer Backup and recovery procedures of FRS deployed on SAN, War file packaging and deployment in websphere, application performance monitoring using IBM Tivoli (ITCAM) , conversion of CE 10 unmanaged reports to XI R2 managed reports.

·               Used BO metadata manager (EIM suite) to create lineage reports. Create & review technical and operational process documentation and deployment plans.

·               Basis administration – Apply support packs and java patches in HR and portal systems, Portal configuration changes in VA and config. tool. Batch jobs, Logon groups, RFC groups configuration, profile parameter updates.

 

Environment: Windows 2008, UNIX (AIX), SAP BI 4.0/ R3.1/R2, SAP BW 7.0 , ECC 6.0, WebI , DeskI , voyager , xcelsius 2008 SP2, Qaaws , Live office , Import wizard , Report conversion tool, polestar , VBA Scripting , Citrix, DB2 9, Control-M, web sphere 6.0, F5 BIG-IP , IBM Tivoli monitor, Teradata

 

Nov 2008 – May 2009

Multiplan, 19th St, NY                                                                                               SAP BO Architect

·               Performed Health check of Business objects reporting Infrastructure & submitted findings and recommendations to management. This health check includes Reviewing - system’s design, service parameters, Licensing and sizing estimates, security implementation, Infoview content organization, Repository backup procedures, CMS response times and report processing times.

·               Technical architect for Business Objects (XIR2) and Crystal Enterprise (CE10) reporting Infrastructure.

·               Extensively explored and used BOXISDK to develop a customized repository database that holds B.O Application metadata. This metadata is dynamically populated and relates to: Folders & associated content, Instances, Report (logon details, data source etc.), scheduling, FRS archiving.

·               Customized Infoview pages (.NET) as per requirements of business users. Developed Instance management plan for scheduling heavy and light batch reports.

·               Define architecture, specifications, procedures for building a new B.O Production box and implementing clustering of services – Business Objects XI R3.1

·               Developed xcelsius dashboards related to claim turn around time and reprising. Assisted in defining dashboard - visual components and content organization. Effectively utilized Drill down, Dynamic visibility, conditional formatting, what-if analysis (forecasting application usage vs. table space) techniques.

·               Migrated 80 reports from CE10 to XIR2. Defined report templates and other responsibilities include Infoview, CMC, Publications, IIS – administration, B.O service pack rollout.

Environment: Windows 2003, Linux 5, Business Objects XI R3.1/R2, Crystal reports XIR2, B.O .NET SDK, xcelsius, IIS 6.0, HEAT, VS2005, Oracle 9i, PL/SQL, TOAD, VBA macros, VBS scripting, CVS.

 

Mar 2008 - Sept 2008

Chevron Texaco, CA                                                                                         Business Objects administrator

 

·               Primary Business Objects application administrator for ITSM Metrics and reporting servers. Administered and supported development, staging, production, audit & DR environments in compliance with ITIL procedures and IP controls. Responsible for 24X7 operational supports of production servers.

·               Finalized the architecture (Database, schema, data retention) and configured Audit reporting system on load balanced servers-XI R1.

·               Designed a new Business objects staging Box .Set up IIS, AD-SSO configuration using NTLM and configured service parameters - XIR2.

·               Reviewed Business Continuity plan, DR plan - recovery objectives and assisted in designing BOBJ Disaster Recovery environment with build XI R2 +SP4+ Tomcat.

·               Installed productivity pack on DR server, configured web services & live office client. Demonstrated the functionality of live office to key business users.

·               Assessed, planned (Schedule, Backup’s, Tools, change management, test plan, post migration tuning, sign-off) and migrated ITSM Metrics and Reporting environment from XI R1 to XI R2 with a team of three.

·               Reviewed, extensively tested and deployed Business Objects service packs XI R1- SP4 and XI R2- SP2, SP4. Used Import wizard and BIAR files extensively to promote Universes and reports between environments.

·               Monitored system usage, trace & application logs of reporting servers regularly for bottlenecks.

·               Implemented row-level security using Designer and Application, object-level security using CMC. Also, handled requests for adding new objects and custom LOV’s to existing universe.

·               Used BOXI SDK and Open document for scripting and embedding report URL’s in intranet metrics portal.

·               Wrote complex crystal reports based on various remedy views – hpdhelpdesk, csg infrastructure change. Tuned stored procedures, views & optimized design of reports that pull large volume of data.

Environment: Windows 2003, Business Objects XI R2-R1, Crystal Reports XI R2-R1, Infoview, CMC, CCM , WebI SDK, Universe Designer , Remedy 6.X ,IIS 6.0,Tomcat 5.0, ITIL ,SQL server 2005, TSQL.

 

Oct07 – Feb2008                                                                             

Abercrombie & Fitch, OH                                                                                                                 Project Lead

 

·               Coordinated and lead a team of 14 members for the Crystal RMS Project. This Project requires modifying 600 sales reports and developing new reports in a span of five months – Multi data source reports / DB2 /Oracle.

·               Involved in project scope definition, strategy and implementation planning, execution, control and closeout.

·               Involved in Change Control Management and Requirement Changes tracking during the course of the project.

·               Facilitated the Customer in defining the high-level functional requirements and needs.

·               Monitored progress against business functionality, requested objectives to ensure that projects meets the specific release criteria.

·               Actively involved in understanding the database schema changes and developing prototypes for modifying the reports.

·               Took ownership of complex reports that requires major enhancements and their development.

·               Took active ownership of the product quality. Tested reports against customer acceptance standards before delivery.

·               Reviewed the status of each resource daily and weekly. Used MS-Project to keep track of projects progress.

Environment: Windows 2000, Crystal Reports XI R2, Business Objects XI R2, MS Excel, MS word, MS Power point, MS Project, DB2, Oracle, SQL, PL/SQL, SQL PLUS.

 

April 2007 – Oct07

Pfizer Inc, NJ                                                            Business Objects Developer /Business Analyst

 

·               Performed GAP analysis of existing reports to future reports based on RFP SLA.

·               Interacted with Incident and change management leads to analyze the Impact of Infrastructure changes on existing reports and developing new KPI reports.

·               Xcelsius 4.5: Identified source databases; extracted and summarized raw data using Excel functions for generating call & Incident trending dashboards.

·               Created (Master/Detail, Cross tab, Chart templates) reports using Desktop Intelligence and Web Intelligence in BO XI R2 environment.

·               Synchronized queries from multiple data providers by linking the common dimensions using merge dimensions option in WebI- XI R2.

·               Used @functions like @select, @where and @prompt function to create prompts, which helps the user to select the values dynamically.

·               Designed Crystal Reports on HP Peregrine service center and Avaya ACD Metrics (Inbound/outbound/abandoned/Top N calls) for Pfizer Animal Health care.

·               Used various Business objects tools – CMC, Instance Manager, Query builder, Infoview extensively to handle administrative tasks. Assisted in migration of crystal reports from version XI R1to R2.

Environment: Windows 2000, Business Objects XI R2/R1/6.5, Crystal Reports XI, xcelsius 4.5, WebI, DeskI, BOXI-SDK, VB Script, Oracle9i, SQL-Server 2000, PL/SQL, VSS, TOAD, HP Service Desk.

 

September 2005 – March 2007

Orange Business Solutions, VA                                                                             Business Objects Developer

 

·               Responsible for Business Objects Universe development, support and enhancement for major business units.

·               Facilitated universe design review’s during various phases of development & testing.

·               Defined cardinalities, Joins, resolved loops, join path issues – chasm trap, fan trap using aliases and contexts. Created classes, objects, measures adhering to corporate naming standards.

·               Used shortcut joins, Derived tables wherever necessary to improve the performance of queries.

·               Worked with DBA’s to create aggregate tables at database level and Implemented row-level security using Designer.

·               Developed WebI reports using functionalities - alerts, breaks, filters, ranks, slice and Dice.

·               Designed and developed Crystal Reports which included standard reports, cross-tab reports, summary reports according to the requirements. These reports used complex SQL, Crystal formulae, Graphs, Sub Reports, shared variables, functions.

·               Created reports by writing various Stored Procedures and views to supply data for crystal reports.

·               Used Business View manager extensively to generate LOV’s. Developed workarounds to fix LOV based reports that fail to import following vendor specified method.

Environment: Windows 2000, Business Objects XI/6.5, Crystal Reports XI, Universe Designer, Infoview, DeskI, Oracle 9i, SQL Server 2000, SQL, PL/SQL, SQL PLUS, TOAD.

 

 

Core Competencies:

 

Operating Systems	Windows XP/2003/2000/NT , AIX 6.x , Red Hat Linux, Solaris 10
Languages	HTML, XML, Java Script, VB Script, Business objects SDK , ASP, SQL, PL/SQL, T-SQL
Databases	Oracle 10.g/9i/8i/7.x, SQL Server 2000/2005, DB2 9.x, MS Access.
Tools/Packages	SQL Plus, SQL Loader, Erwin Studio, People soft CRM 8.0, TOAD, DTS, Microsoft Visual Source Safe, CVS, Peregrine Service Center, Remedy, IIS 6.0, Tomcat 5.0.2.72, web sphere, Vmware
Processes	ITIL -Incident Management, Change Management, Project Management Office.

·               Education: Bachelors in Computer science, University of Madras.